The conditions below govern return and exchange requests.
Last updated: September 1, 2026
We accept returns of defective and non-defective merchandise, and we accept exchanges. Eligible goods must be new, unused, in their original condition, and accompanied by the original packaging, tags, and included accessories.
A request must be made within 30 days after delivery. Non-defective reasons include a change of mind, personal preference, or choosing the wrong item. Damage, defects, incorrect shipments, missing parts, or a material difference from the description may also qualify.
Send the order number, checkout email, and an explanation. Photos or video of the item and packaging are also required when reporting damage, a defect, the wrong product, or missing contents. Do not mail merchandise before authorization.
Returns are sent by mail. A free return label is included in the package, and no restocking fee is charged. Exchanges depend on current inventory. Once approved, a refund is returned to the original payment method and processed within 10 days.
Contact
Email: jamesperilloux@gmail.com
Mailing address: 167 7000 Rd, Coffeyville, KS, 67337, United States
Phone: (435) 312-1018